Privacy Policy

Last updated: August 13, 2025

Introduction

Elm Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elmstudio.co (the "Service").

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you:

  • Fill out our contact form
  • Send us an email
  • Communicate with us in any other way

This information may include:

  • First and last name
  • Email address
  • Phone number
  • Company name
  • Industry
  • Message content

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website
  • Date and time of visit

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Send you information about our services
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations
  • Protect our rights and prevent fraud

Third-Party Services

We use the following third-party services that may collect information about you:

Analytics Services

  • Mixpanel: We use Mixpanel to analyze user behavior and improve our website. Mixpanel may collect information such as your IP address, browser type, pages visited, and actions taken on our site. Mixpanel Privacy Policy

Advertising and Marketing

  • Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising and provide personalized content. Facebook may collect information about your visits to our website. Facebook Privacy Policy

Email Services

  • Resend: We use Resend to send emails. When you contact us, your information may be processed by Resend. Resend Privacy Policy

Hosting Services

  • Heroku: Our website is hosted on Heroku, which may collect server logs and other technical information. Heroku Privacy Policy

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage. These technologies help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve your experience
  • Provide relevant content and advertising

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your consent
  • To service providers who assist us in operating our website and conducting business
  • To comply with legal obligations
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Portability: Request a copy of your data in a machine-readable format
  • Objection: Object to our processing of your personal information
  • Restriction: Request that we limit our processing of your personal information

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it
  • The right to delete personal information we have collected from you
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: